Commission Releases New Strategy For Safer Gambling


The Gambling Commission has unveiled a new strategy which it believes will help shape a well-regulated gambling market that works for consumers.

The strategy – which will be of interest to consumers, gambling businesses and others – sets out the regulator’s focus and commitment in five priority areas:

  • protecting the interests of consumers  – for example, the Commission expects operators to intervene to make play safe and to protect consumers at risk. There will also be tougher and broader sanctions on operators (including lotteries) who fail to treat customers fairly and make gambling safe.
  • preventing harm to consumers and the public – for example, the Commission expects consumers to be provided with more information about gambling and its risks, and better controls to manage their gambling.
  • raising standards in the gambling market – for example, the Commission expects effective and independent arrangements to resolve consumer complaints and disputes.
  • optimising returns to good causes from lotteries – for example, the Commission will regulate in a way that delivers a healthy National Lottery for customers and good causes, and plan for the competition for a new licence to be awarded for 2023.
  • improving the way the Commission regulates – for example, the Commission will improve the way it taps into consumer and public issues to inform action; it will help industry comply but take precautionary action where necessary, and will give independent and well evidenced advice to government on gambling and its impact. 

A video explaining these five priorities in more detail is available on the Commission’s YouTube channel.

Comments (1)

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Does this mean we will stop seeing £10 notes vanish into thin air when we get note mech errors on payout?

Or as it’s better known: the Gamestec tax.

Charles Flynn
17/11/2017, 15:21

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