Suzo-Happ Prepares for Fourth EAG

10/12/2012

It’s interesting to reflect that of the hundreds of operators, site owners and manufacturers attending EAG international, Suzo-Happ products and services will play an important part in the smooth day to day operation of many of their businesses.

With its roots stretching back to 1955, Suzo-Happ is a truly global business, supporting the amusement, gaming and vending sectors with coin acceptors, note readers and a vast array of peripherals. Not only does Suzo-Happ acts as a distributor for prestigious brands such as Crane Payment Solutions, Innovative Technology, ELO Touch Solutions, Future Logic, Wharfedale, GeWete and WSP textiles, but the company also manufactures its own range of high quality gaming and amusement devices and parts.

Sales Director John Vallis explains the importance of EAG International Expo to Suzo- Happ’s European operation: “As a global business we attend a large number of shows and we’ve had a strong presence at EAG International Expo since the show’s launch four years ago. For us it’s an important exhibition. Clearly with a range of over 40,000 products we can’t show everything but EAG International is the perfect place to show new products and to catch up with prospective and existing customers; we like the fact that it’s a very focused show,” explained John.

For EAG International Expo 2013, Suzo-Happ will be introducing accessories for pool and snooker, a full range of change machines, ticketing systems and a new range of cabinet edge lighting panels. Visitors will have the opportunity to examine an innovative Flip Card display system and the company’s new machine toppers, including the spectacular Celebration Topper.  The Celebration Topper turns a win into an event by creating a confetti explosion which is, according to John Vallis, “pure theatre and a great revenue driver!”

John and his team are looking forward to discussing service support initiatives, including the company’s new in-house Van Run service for the collection and delivery of customer repairs and of course the delivery of spares & accessories.

The Suzo-Happ service encompasses much more than the vast array of spare parts, with on and off-site repairs, installations and staff training all contributing to a comprehensive and well-rounded support package. John Vallis continued, “Our service is individual and highly personalised so we use events such as EAG International for open discussion and to gain valuable feedback in a relaxed environment. We will be issuing invitations to all of our customers but we’d like to extend a special invitation to all visitors to stop by stand No.120, to meet the team and to collect our latest catalogue,” added John.

Registration for EAG International Expo is now open at www.eagexpo.com